Returns & Exchanges
At The Stronghold, we stand behind the quality of our craftsmanship; if you are not completely satisfied with your purchase, you may return or exchange unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.